Block and Unblock Credit Card

How to Block and Unblock Your Credit Card?

Credit cards are one of the most commonly used financial instruments today. Not only are they convenient to use, but they also come with a number of benefits. In addition to the reward points and interest-free payment period, credit cards are also incredibly safe to use. 

If your card is lost or stolen, you can easily block it to prevent it from being misused. Both blocking and unblocking a credit card are fairly simple procedures.

Credit Card Lost or Stolen? Learn How to Block Your Credit Card!

Knowing how to block credit cards is important. While the exact steps will vary depending on the credit card provider, the overall process is the same.

You can block your credit card using both offline and online methods. Let’s look at them one by one.

Online Ways to Block Your Credit Card

Net banking and mobile banking are common banking pathways for most people now. So, if you have misplaced your credit card, you can use any of the following ways to block your credit card -

All credit card providers have a digital banking facility that lets you manage your card from the comfort of your home. Here are the steps you need to follow to block your card online -

Your card will be immediately blocked. You can also follow similar steps on your credit card issuer’s official mobile app to block your card. 

You can also opt for your credit card to be reissued in case it is stolen. If your credit card issuer provides this option on their portal or website, and you select it, a new card will be issued to you within a few working days.

You can also send an email from your registered email ID and request your card to be blocked. This process can take a few hours, depending on your credit card provider’s working hours. 

You can request a new credit card to be reissued in the same email. You can find the email ID of your credit card issuer on their website.

Offline Methods of Blocking Your Credit Card

If you prefer the old school way, you can get your credit card blocked using any of the following methods - 

Most banks and credit card providers offer 24/7 customer service or a toll-free number to contact them directly. All you have to do is call the number, validate your identity, and request your card to be blocked.

Certain banks and credit card issuers provide the option to access banking services via SMS. You have to send the required keyword to the number provided from your registered mobile number. 

If your credit card provider’s office is on your way or close to your place, this method can be the easiest. Just visit their office and request a form to block your card. Fill it out and submit it with the required documents (if any). Your card will be blocked within a few hours.

How to Unblock Your Credit Card?

If your credit card has been blocked by mistake or you have found your misplaced card, you may want to unblock your card. Here are the ways to unblock your credit card -

Please note that all the methods to block your card can be used to unblock your card as well. Now, we will take a look at the blocking and unblocking process of some top banks.

Blocking and Unblocking SBI Credit Card

You can block and unblock your SBI credit card using any of the following methods. Let’s look at the stepwise processes -

Method Steps to Block Steps to Unblock

SBI website

Log in using your credentials → Go to ‘Requests’ / ‘Card Services’ → Select ‘Block’

Log in using your credentials → Go to ‘Requests’ / ‘Card Services’ → Select ‘Unblock’

Mobile App

Log in using your credentials → Go to ‘Requests’ / ‘Card Services’ → Follow the steps given on screen → Select the block or unblock option

Email

Log in to your SBI account on the website or app and send an email to www.sbicard.com/email 

SMS

Send <BLOCK><space><last 4 digits of your credit card number> to 5676791 from your registered mobile number

Unfortunately, you cannot unblock your credit card through SMS

Helpline

Call 18601801290 or 18001801290 → Verify your identity and give your details → Request card to be blocked or unblocked 

Visit Branch

You can visit your nearest SBI branch with the required documents and fill out a form to block or unblock your credit card.

How to Block/Unblock Your HDFC Bank Credit Card?

You can block and unblock your SBI credit card using any of the following methods. Let’s look at the stepwise processes -

Method Steps to Block Steps to Unblock

HDFC Bank Net Banking Website

Log in to your net banking account → ‘Credit Cards’ → Choose the card you want to block → ‘Block’

Log in to your net banking account → ‘Credit Cards’ → Choose the card you want to unblock → ‘Unblock’

Mobile App

Log in to your account → ‘Pay’ → ‘Credit Cards’ → Select the card you want to block → ‘Block’

Log in to your account → ‘Pay’ → ‘Credit Cards’ → Select the card you want to unblock → ‘Unblock’

My Cards App

Enter your registered mobile number → ‘Card Control’ → ‘Services’ → ‘Security’ → ‘Hotlist’

You cannot unblock your card on this app

EVA

Click on the EVA icon → ‘Credit Card Service’ → ‘Block’

You cannot unblock your card directly via EVA

SMS

Send <BLOCK><spcae><CC><space><Last 4 digits of your credit card number> to 7308080808 from your registered mobile number

You cannot unblock your credit card via SMS

WhatsApp Banking

Send a message to 7070022222 from your registered number → Type ‘Hotlist Card’ → Option will be displayed for hotlisting

You cannot unblock your credit card via WhatsApp

Helpline

Call 18001600 or 18002600 → Verify your identity and give your details → Request card to be blocked or unblocked 

Visit Branch

You can visit your nearest HDFC Bank branch with the required documents and fill out a form to block or unblock your credit card.

How to Block/Unblock Your Axis Bank Credit Card?

You can block and unblock your SBI credit card using any of the following methods. Let’s look at the stepwise processes -

Method Steps to Block Steps to Unblock

Axis Bank Net Banking Website

Log in to your net banking account  → ‘Accounts’ → ‘My Credit Cards’ → Select the card you want to block → ‘Block’ → Select the reason → ‘Next’ → Enter NetSecure Code

You cannot unblock your credit card via net banking.

Axis AHA!

Click on the Axis AHA! icon → Type ‘Block Credit Card’ → Log in with your credentials or enter your MPIN → Choose the card you want to block → ‘Confirm’ → Enter the OTP received on your registered mobile number

You cannot unblock your credit card via Axis AHA!

Axis Bank Support

Go to the Home Page → ‘Insta Services’ → ‘Cards’ → Block Credit Card → Enter registered mobile number → Enter OTP → Select the card you want to block → ‘Submit’

You cannot unblock your credit card via Axis Bank support.

Mobile App

Log in to your account → ‘Credit Cards’ → ‘Controls’ → ‘Block & Replace Card’

You cannot unblock your credit card via the mobile app.

SMS

Send <BLOCK><spcae><16-digit credit card number> to 9951860002 or 56161600 from your registered mobile number

You cannot unblock your credit card via SMS.

Helpline

Call 18001035577 or 18604195555 or 18605005555 → Verify your identity and give your details → Request card to be blocked or unblocked 

Visit Branch

You can visit your nearest Axis Bank branch with the required documents and fill out a form to block or unblock your credit card.

Reasons to Block/Unblock a Credit Card

There may be multiple reasons to block or unblock your credit card. Here are some of the more popular ones -

This is one of the most common reasons to block a credit card. In case you lose your credit card or it is stolen, you should block your card immediately to prevent it from being misused.

In case you get your card back, you can always apply to have it unblocked. In case you are unable to retrieve it, you can apply for the card to be reissued or apply for a new card altogether.

If you have not paid your credit card bills regularly or you have defaulted on your payments many times, the credit card issuer may block your card. In such cases, you will have to contact the bank directly and come up with a solution. 

You will have to pay the outstanding bill, and only then will you be able to unblock the card. However, if you have defaulted on your payments too many times, your card may be permanently blocked.

Experts usually advise credit card holders to keep the credit utilization limit up to 30% of the overall balance. However, if you utilize more than the recommended limit, then your credit card may get blocked. You can get your card unblocked only after paying the entire bill.

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Conclusion

How to block credit card is an often-asked question. You may need to block or even unblock your credit card in certain situations and it is important to know how to do this. 

Today, thanks to digital banking, there are a number of easy ways to either block or unblock your credit card easily. You can follow the method that is most convenient for you.

How to Block and Unblock Credit Card - Related FAQs

You can block your credit card by calling customer care, through the card provider’s website or mobile app, and through SMS. You can also directly visit the bank or credit card provider’s branch.

When your credit card is blocked, first, you need to find the reason for the blocking. To unblock your card, you will either have to call customer care or visit the bank/credit card provider’s branch.
This service is free of cost.
In most cases, you can. However, if your card is blocked due to unpaid bills, you may have to pay the amount first before being able to unblock your credit card.
This depends on the services provided by your credit card company. Please check with the customer service or bank executives to know more.

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