How to Change Credit Card Details?

You can update your credit card details through internet banking, and mobile apps, by contacting customer care, or by visiting the credit card issuer’s branch. This quick guide will walk you through the steps to change your address, mobile number, and Email ID.

Read on to learn how!

How to Change Your Credit Card Mobile Number?

Change your mobile number linked to your credit card is an easy process. You can do it via internet banking, mobile banking, by calling customer care, or offline. Just follow the steps mentioned below -

• Internet Banking

Follow these steps to change your credit card linked mobile number using internet banking -

STEP 1: Visit your bank’s or credit card issuer’s official website and log in using your credentials.

STEP 2: Locate the ‘Credit Card Services’ section on the dashboard. Go to ‘Manage Credit Card Details’.

STEP 3: Select ‘Update Contact Details’ or a similar option → ‘Phone Number’.

STEP 4: Enter your new mobile number and verify it through the OTP sent to your registered mobile number.

STEP 5: Submit the update request.

• Mobile Banking

All credit card issuers and banks have their official mobile apps that make your life much easier. Here are the steps to change your mobile number using mobile apps -

STEP 1: Open your bank’s or credit card issuer’s official mobile app and log in using your credentials.

STEP 2: Locate the ‘Credit Card Services’ section on the dashboard. Go to ‘Update Credit Card Details’.

STEP 3: Select ‘Phone Number’. Enter your new mobile number and verify it through the OTP sent to your registered mobile number.

STEP 4: Submit the update request.

• Customer Care

You can call the dedicated customer care number and the officials can help you change your mobile number -

STEP 1: Call the toll-free or dedicated customer care number provided by your bank or credit card issuer.

STEP 2: Verify your identity using your credit card number, PIN, or OTP.

STEP 3: Provide your new mobile number to the representative.

• Offline Method

If your credit card issuer’s office is closeby, you can also change your mobile number in person -

STEP 1: Visit your bank’s or credit card issuer’s nearest branch.

STEP 2: Request a mobile number updation form.

STEP 3: Fill out the form with your new mobile number.

STEP 4: Submit the updated form and collect the acknowledgment receipt.

Suggested Reading: How to Generate Your Credit Card PIN?

How to Change Address Linked to Your Credit Card?

Credit card address changing can be easily done via multiple methods. Let’s look at each of them in detail -

• Internet Banking

Here are the steps you can follow to update your address on your credit card account using internet banking -

STEP 1: Log in to your credit card issuer’s Internet Banking website. 

STEP 2: Access your account using your user ID and password.

STEP 3: Go to ‘Manage Credit Card Details’ → ‘Update Address’.

STEP 4: Fill in your new address, including city, state, and PIN code.

STEP 5: Upload scanned copies of your address proof.

STEP 6: Submit your request and wait for the credit card issuer to update it.

• Mobile Banking

Learn how to change the address linked to your credit card using mobile banking -

STEP 1: Log in to your bank or credit card issuer’s mobile app and sign in.

STEP 2: Go to ‘Manage Card Details’ and select the option to update your address.

STEP 3: Write your new address in full and upload a valid proof of address.

STEP 4: Submit the request. 

• Customer Care

Call your bank’s customer care number and get your address updated -

STEP 1: Call the customer care number of your credit card provider and choose the address update option.

STEP 2: Authenticate yourself and provide your new address details to the representative.

STEP 3: You might have to email or upload address proof to complete the process.

• Offline Method

If you prefer the offline method, you can follow these steps to change your address -

STEP 1: Visit your credit card issuer’s nearest branch. Carry copies of necessary documents like your proof your address.

STEP 2: Request for a form for updating your address and fill it out.

STEP 3: Submit the form with the documents attached to it.

How to Change Credit Card Email ID?

Updating your credit card company about your new Email ID is a fairly easy procedure. It can be done through internet banking, mobile banking, calling the customer care, or visiting the nearest branch. 

• Internet Banking

Internet banking is a safe and secure method to update your Email ID linked to your credit card -

STEP 1: Use your credentials to access your account on your bank or credit card issuer’s official website.

STEP 2: Go to ‘Credit Cards’ / ‘Card Services’ → ‘Update Email ID’.

STEP 3: Enter your new Email ID and verify it by providing the OTP sent to your registered mobile number or current email ID.

STEP 4: Confirm the change to receive a notification.

• Mobile Banking

Using mobile apps, you can update your Email ID linked to your credit card right from your phone -

STEP 1: Access your account by logging in to the mobile app of your credit card issuer or bank.

STEP 2: Select ‘Card Services’ and find the option to update contact details.

STEP 3: Once there, choose the ‘Update Email ID’ option.

STEP 4: Enter your new email address and verify it via OTP.

STEP 5: You will receive a confirmation once your request has been registered. 

• Customer Care

Calling your bank’s dedicated customer care number is another easy way to change your Email ID linked to your credit card -

STEP 1: Call the customer care number of your credit card provider and choose the option to update your Email ID.

STEP 2: Verify your identity and provide your new Email ID.

• Offline Method

Pay a visit to your nearest branch and update your Email ID in a few simple steps -

STEP 1: Visit your credit card issuer’s nearest branch. 

STEP 2: Ask for a form to update contact details and enter your new Email ID.

STEP 3: Submit the form to the officials.

Importance of Updating Your Contact Details Linked to Your Credit Card

You should ensure that your contact details are accurate and up-to-date on your credit card account. Here is why -

• To receive notifications like transaction alerts, payment reminders, and due dates.

• To prevent fraud and unauthorized transactions, as you get instant notifications.

• To know the delivery status of your statements and new cards.

• To easily authenticate yourself via OTP received on mobile numbers and email IDs.

• To avoid service interruptions.

Keeping your contact details up to date on your credit card account is important for a smooth service and receiving important information. You can easily change your contact details on your credit card account using multiple methods mentioned in this article.

You can choose the method that best suits you and update your information promptly.