What is Green PIN?

The Green PIN is an instant PIN sent by a bank to a customer’s mobile number. This PIN can be used in ATMs to set or reset their Debit Card PIN.

This article will discuss the Green PIN generation process and its benefits.

What is Green PIN Generation?

Green PIN generation refers to the process of the bank generating a green PIN at the request of a customer. A Green PIN might be generated due to one of the following scenarios - 

• A new debit card is issued to a customer

• A customer has forgotten the PIN and wants to generate a new PIN for their card

How to Generate Green PIN?

Now that you know what Green PIN means, let us look at the various methods through which it can be generated -

• Through ATM

Generating a Green PIN through your ATM is one of the simplest ways. Follow these steps to generate your Green PIN -

STEP-1: Insert your card into the ATM and select your preferred language. You might have to enter your registered mobile number and your Debit Card number based on your bank’s or the ATM’s rules.

STEP-2: Select the ‘Forgot / Create PIN (Green PIN)’ → ‘Generate OTP’ option. An OTP will be sent to your registered mobile number.

STEP-3: Reinsert the Debit Card and select the language.

STEP-4: Again select the ‘Forgot / Create PIN (Green PIN)’ → ‘Validate OTP’ option. Please note that this OTP will be valid for 2 days and thus the next steps need to be completed within that period.

STEP-5: Enter the OTP you received on your phone when prompted and click ‘Continue’.

STEP-6: On the next screen, ‘Please Enter New PIN’ will be displayed. Create a new 4-digit PIN.

STEP-7: Confirm the PIN when the screen displays the message ‘Please Re-enter New PIN’. 

STEP-8: The next screen will confirm that ‘The PIN is Changed / Created Successfully’.

• Via Missed Call

Once you know what Green PIN means, you can also generate it using missed call services. Follow these steps to generate a Green PIN -

STEP-1: Call the toll-free missed call banking number for Green PIN generation of your bank from your registered mobile number.

STEP-2: The call will get disconnected and you will receive an OTP on your mobile number. Please note that this OTP will be valid for 2 days and thus the new PIN needs to be created within that period.

STEP-3: Visit your nearest ATM with your Debit Card and insert it in the ATM slot. Select your preferred language. 

STEP-4: Select the ‘Forgot / Create PIN (Green PIN)’ → ‘Validate OTP’ option. 

STEP-5: Enter the OTP you received on your phone when prompted and click ‘Continue’.

STEP-6: On the next screen, ‘Please Enter New PIN’ will be displayed. Create a new 4-digit PIN.

STEP-7: Confirm the PIN when the screen displays ‘Please Re-enter New PIN’. 

STEP-8: The next screen will confirm that ‘The PIN is Changed / Created Successfully’.

• Through SMS

You can also use SMS banking services offered by your bank to generate a new Green PIN. The steps to be followed are mentioned below -

STEP-1: Send an SMS to your bank’s number for generating new Green PINs in the format mentioned. Please send this message only from your registered mobile number.

STEP-2: You will receive an OTP on your registered number which will be valid for 2 days.

STEP-3: Then, visit your nearest ATM with your Debit Card and insert it in the ATM slot. Select your preferred language to continue. 

STEP-4: Select the ‘Forgot / Create PIN (Green PIN)’ → ‘Validate OTP’ option. 

STEP-5: Enter the OTP you received on your phone when prompted and click ‘Continue’.

STEP-6: On the next screen, ‘Please Enter New PIN’ will be displayed. Create a new 4-digit PIN.

STEP-7: Confirm the PIN when the screen displays the message ‘Please Re-enter New PIN’. 

STEP-8: The next screen will confirm that ‘The PIN is Changed / Created Successfully’.

• By Calling Customer Care

Another option to generate a Green PIN is by making a call to the customer care or IVR number of your bank. Then, follow these steps -

STEP-1: Call the IVR number from your registered mobile number and follow the instructions.

STEP-2: Select your language and then ‘ATM and Prepaid Services.’

STEP-3: Then, enter your Debit Card number twice when asked and confirm it.

STEP-4: You will also be asked to enter the Bank Account number associated with your Debit Card. Enter it twice and confirm it.

STEP-5: When all details are confirmed, you will receive an SMS from your bank with your OTP. The OTP will be valid for 2 days within which a new Green PIN needs to be generated.

STEP-6: Once you have the OTP, visit your nearest ATM with your Debit Card and insert it in the ATM slot. 

STEP-7: Select the ‘Forgot / Create PIN (Green PIN)’ → ‘Validate OTP’ option. 

STEP-8: Enter the OTP you received on your phone when prompted and click ‘Continue’.

STEP-9: On the next screen, ‘Please Enter New PIN’ will be displayed. Create a new 4-digit PIN.

STEP-10: Confirm the PIN when the screen displays ‘Please Re-enter New PIN’. 

STEP-11: The next screen will confirm that ‘The PIN is Changed / Created Successfully’.

• Through Internet Banking

You can also generate a new Green PIN through internet banking by following these steps -

STEP-1: Log in to the official Internet banking portal using your credentials.

STEP-2: Go to the ‘Debit Cards’ → ‘Green PIN generation’ option.

STEP-3: Select the card for which you want to generate the PIN.

STEP-4: Confirm all the requested details and an OTP will be sent to your registered mobile number. The message ‘Green PIN has been successfully generated’ will be displayed on the screen.

STEP-5: Visit your nearest ATM with your Debit Card and the OTP. Insert the card in the ATM slot. 

STEP-6: Select the ‘Forgot / Create PIN (Green PIN)’ → ‘Validate OTP’ option. 

STEP-7: Enter the OTP you received and click on ‘Continue’.

STEP-8: On the next screen, ‘Please Enter New PIN’ will be displayed. Create a new 4-digit PIN. Confirm the PIN when the screen displays ‘Please Re-enter New PIN’. 

STEP-9: The next screen will confirm that ‘The PIN is Changed / Created Successfully’

Conclusion

Previously when you got a new Debit Card or forgot your PIN, the new PIN was sent to you via a mailer. You could then use that PIN to generate your new PIN. This process was not just time-consuming but also involved wastage due to printing.

The Green PIN is a faster and sustainable way to generate a new PIN securely. The benefits of a green PIN can be summed up as -

• Flexibility, as the green PIN can be generated from anywhere anytime
• Faster, as the time spent on postage is saved
• Saves money involved in postage
• Reduces paper wastage
• Better security, as OTPs are sent only to registered mobile numbers

All these reasons make the green PIN beneficial for both you and your bank. Even if you forget your PIN, you can generate a new one almost instantly using any of the methods mentioned above.