You can contact HDFC credit card customer care through multiple channels. For any queries or issues regarding your HDFC credit card, you can call the number 18001600 / 18002600.
If you are traveling abroad, you can reach HDFC credit card customer care on the number +9122 61606160.
Customers of Diners Black Credit Card and Infinia Credit Card can reach customer care at the dedicated number +9122 61717606.
To Know more about All Bank Credit Card Customer Care Numbers.
News Update
ICICI Bank has discontinued the complimentary BookMyShow movie ticket benefit for its Instant Platinum and Instant Platinum Chip credit card variants, starting from 1 February 2026.
Additional changes include new monthly reward point caps on transport and insurance spends, along with a 2% fee on online gaming and a 1% fee on third-party wallet loads of ₹5,000 or more.
- As reported by The Economic Times on 29 January 2026
There are several reasons why you might want to contact HDFC’s credit card customer support team. Here are the customer care numbers that you can call.
|
Contact Number |
Services Covered |
|---|---|
|
1800 1600 1800 2600 |
|
|
+91 22 61606160 |
|
|
1860 267 6161 1800 202 6161 |
Credit card customer care number for disputes (accessible across India) |
|
18002709988 |
Credit card summary |
|
18002583838 |
Toll-free number for complaints in India |
|
044 - 61084900 |
Grievance Redressal Officer for credit cards |
|
1800 266 4060 |
Grievance Redressal Officer for banking and digital lending products |
You can contact HDFC credit card customer care from any city in India including Bangalore, Chennai, Mumbai, Delhi, Lucknow, Pune, Kolkata, Jaipur, Surat, Hyderabad and Kochi by calling the number1800 1600 / 1800 2600.
Here is a table to help you remember which customer care is available for how long -
|
Service |
Timings |
|---|---|
|
Banking-related IVR transactions |
24*7 |
|
Banking-related agent-assisted facility |
8:00 am to 8:00 pm, all days |
|
Reporting loss of card (agent-assisted) |
24*7 |
|
Credit Card Services |
24*7, including Sundays and bank holidays |
|
Loan Services |
8:00 am to 8:00 pm, all days including bank holidays and Sundays |
|
Demat and Loan Against Securities Account Services |
8:30 am to 5:30 pm, Monday to Saturday. Not available on 2nd and 4th Saturdays, all Sundays, and bank holidays. |
|
Mutual Fund or Investment Services Account-related services |
9:30 am to 6:30 pm, from Monday to Saturday. Not available on 2nd and 4th Saturdays, all Sundays, and bank holidays. |
You can get details regarding your HDFC credit card and avail of other account services through SMS banking.
To register for SMS banking, all you have to do is send the SMS
Register <Last 4 digits of customer ID> <Last 4 digits of account number> to 7308080808.
Once you have registered for SMS banking, you can get easy access to these credit card services:
View reward points
Convert big spends to EMI
Manage your credit cards
Block debit/credit card
Credit card dispute
Check account balance and summary
Apply for loans
HDFC’s SMS banking services are charged based on your telecom operator’s plans. HDFC Bank does not charge extra.
You can access it 24*7, including holidays.
You don’t need any specific keywords to access this service. You can send the messages in your style, and HDFC Bank’s AI will understand what you need.
In cases where making a call is not possible or not preferred, you can try any of the following methods to contact the customer care team or get your disputes solved.
You can write an email to the HDFC credit card customer care at customerservices.cards@hdfcbank.com.
You can send mail via regular post to the address
Manager, HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur PO Chennai, 600 041
You can send couriers to the address
Manager, HDFC Bank Cards Division, # 8, Lattice Bridge Road, Thiruvanmiyur, Chennai, 600 041
For credit card grievance redressal, call 044 - 61084900. For grievance redressal of banking and digital lending products, call 1800 266 4060.
Here are the timings -
You can contact them from Monday to Saturday between 9:30 am and 5:30 pm.
This facility is not available on the 2nd and 4th Saturdays, all Sundays, and bank holidays.
Get Credit Cards with Limits Upto Rs.5 Lakh
Swipe Smart and Unlock High Rewards
Based on which country you are in, there is a list of numbers you can call. These numbers are for queries by customers with existing accounts. It is functional 24*7.
|
Contact Number |
Country |
|---|---|
|
855-999-6061 |
USA |
|
855-999-6061 |
Canada |
|
800-101-2850 |
Singapore |
|
0-800-721-740 |
Kenya |
|
91-2260006000 |
Other Countries |
If you have a query or complaint, you can go through these levels to get your issue resolved -
Level 1: Reach Out
Contact the customer care numbers, send an email, send a physical letter, contact your relationship manager, or visit your nearest branch. You can also submit a complaint through the online portal.
Level 2: Grievance Redressal Officer
You can reach out to Mr. Shanmugasundar R, the Grievance Redressal Officer for credit card-specific complaints, via phone at 044-61084900
(available Monday through Saturday, 9:30 am to 5:30 pm, except on bank holidays) or submit an online form.
You can send an email to grievance.redressalcc@hdfc.bank.in or a physical letter to this address: Grievance Redressal Cell, HDFC Bank Limited, HDFC Bank Cards Division, Door No. 94 SP. Estate Bus Stand, Wavin Main Road, Mogappair West, Chennai - 600058
Level 3: Principal Nodal Officer
There are 24 nodal officers across India, whose names and contact details can be found easily. You can find their email addresses here.
The Principal Nodal Officer, Ripal Kiritkumar Sheth, can be reached at the Mumbai Corporate Office at 022 - 62841505, or you can send a physical letter to HDFC Bank LTD-5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013
Level 4: RBI Ombudsman (RBIO)
You can submit your complaint via the online Ombudsman portal
Call the toll-free number 14448
Contact the integrated banking ombudsman
There are various situations where contacting customer support becomes necessary. From availing services to resolving issues, here are some common reasons why you can contact the HDFC credit card customer support team.
If your credit card is missing or stolen, you can contact customer service to get it blocked to prevent any misuse.
If you notice any unauthorized or fraudulent activity, you can report it to customer service.
You can find out your credit limit, cash limit, online transaction limit, etc., by calling customer support.
You can request that the customer care executives send your credit card statement to your registered email address.
You can reset your PIN at home by calling customer care. You will receive an OTP on the registered number.
You can update your personal information, such as mobile number, email address, residential address, etc.
You can set up autopay, manage autopay payments, and check recent payment status by calling customer care.
You can raise complaints or get information about various services.
Want a Credit Card with High Limits & Rewards?
There are multiple channels of communication available to contact HDFC credit card customer care. If, for any reason, you are unable to contact customer service by phone, you can send them an email or even send them a registered post.
HDFC provides a great customer service system that is available 24/7. Whether you are dealing with a fraudulent transaction, your card goes missing, or you want to set up autopay, help is just a call away.
Want a Credit Card with High Limits & Rewards?
Credit Card Insights
Debit Card Features and Benefits
CIBIL Score Check and Boost Guide
Disclaimer
The starting interest rate depends on factors such as credit history, financial obligations, specific lender's criteria and Terms and conditions. Moneyview is a digital lending platform; all loans are evaluated and disbursed by our lending partners, who are registered as Non-Banking Financial Companies or Banks with the Reserve Bank of India.
This article is for informational purposes only and does not constitute financial or legal advice. Always consult with your financial advisor for specific guidance.
Was this information useful?
