You can call Axis Bank’s credit card customer service regarding any queries or requests on the toll-free numbers 1800 209 5577 / 1800 103 5577.
In this article, we will look at all the ways you can contact Axis Bank’s credit card customer care, get account details, and raise disputes.
These are the toll-free numbers Axis Bank provides to reach its customer care. You can navigate through the IVR to get to credit card-related services.
|
Toll-free Customer Care Number |
1800 209 5577 / 1800 103 5577 |
|
Toll-free Customer Care Number for Agri and Rural |
1800 419 5577 |
Axis Bank provides multiple customer care numbers for retail phone banking, corporate phone banking, and NRI customers. These numbers are not toll-free, and charges may apply according to your telecom provider.
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Retail phone banking numbers |
1860 419 5555 / 1860 500 5555 |
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1800 209 5577 / 1800 103 5577 (Toll-free) |
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NRI phone banking numbers |
USA - 1855 205 5577 |
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Saudi Arabia - 800 850 0000 |
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UK - 0808 178 5040 |
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UAE - 8000 3570 3218 |
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Singapore - 800 1206 355 |
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Qatar - 00 800 100 348 |
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Canada - 1855 436 0726 |
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Australia - 1800 153 861 |
You can receive details of your Axis Bank credit card account like available balance limit and outstanding balance through SMS banking services.
Here is a list of credit card-related SMS banking codes that you can send to 56161600 or +919951860002 :
| SMS Code | Information |
|---|---|
|
ADREMOVE<space><last 4 digits of your credit card number> |
Deactivate auto debit on your Axis Bank Credit Card. |
|
AVAILBAL<space><last 4 digits of your credit card number> |
Available balance limit on your credit card |
|
CARDBAL<space><last 4 digits of your credit card number> |
Outstanding balance on your credit card |
|
LASTPAY<space><last 4 digits of your credit card number> |
The last payment made for your credit card |
|
ACA<space><last 4 digits of your credit card number> |
To activate your credit card when it is dispatched under temporary block mode |
|
CLE<space><last 4 digits of your credit card number> |
Available credit limit increase offer for your card |
|
CUSTIDCC<space><last 4 digits of your credit card number> |
Gives you the customer ID linked to the credit card |
|
MCCBAL<space><last 4 digits of your credit card number> |
Gives you multi-currency card balance |
|
BLOCK<space><last 4 digits of your credit card number> |
To block your credit card |
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If your Axis Bank credit card is lost or stolen, it is a good idea to block it as soon as you notice. Blocking your credit card ensures that no one can use it to make fraudulent transactions.
Once you have blocked your credit card you can apply for a replacement card. You will not be charged for replacing a lost or stolen card.
Here are a few ways you can block your Axis Bank credit card:
The simplest way to block and replace your card is by sending this SMS from your registered mobile number to +919951860002 or 56161600.
BLOCK<space><your 16-digit credit card number>
You can block your Axis Bank Credit Card by visiting the bank’s support page.
Step 1: Go to the Axis Bank Support page
Step 2: Click on Insta Service → Cards → Block Credit Cards
Step 3: Enter your registered mobile number, captcha, and OTP.
Step 4: Select the card you want to block and click “Submit”.
Step 5: Your card will be blocked immediately.
Follow these steps to block your credit card using the Axis Aha! chatbot.
Step 1: Go to axisbank.com
Step 2: Click on the Axis Aha! Icon.
Step 3: Type “block credit card”.
Step 4: Log in with your internet banking credentials.
Step 5: Select the card you want to block and click on “Confirm”.
Step 6: Enter the OTP received on the registered mobile number.
Step 7: Your card will be blocked.
Install the Axis Mobile App and follow the steps.
Step 1: Log in to the Axis Mobile App.
Step 2: Tap on Credit Cards → Select your card → Controls
Step 3: Select “Block and Replace Card”
You can also block your Axis Bank credit card through the Internet banking portal.
Step 1: Go to the Axis Bank Internet Banking login page
Step 2: Click on Accounts → My credit cards
Step 3: Select the card you want to block
Step 4: Click on More Services → Block Card
Step 5: Select why you want to block the card and click “Next”.
Step 6: Enter the NetSecure code.
Step 7: Your card will be blocked.
Want a Credit Card with High Limits & Rewards?
You can use Axis Bank Internet banking to request an increase in your credit limit. To do this log in to your net banking account and follow the steps below:
Step 1: Select “Accounts” → My Credit Card Accounts
Step 2: Find the option Limit Enhancement and Check for Limit Increase.
Step 3: Place your request.
Step 4: If you are eligible the bank will process your request and contact you.
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Disclaimer
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This article is for informational purposes only and does not constitute financial or legal advice. Always consult with your financial advisor for specific guidance.
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