How to Track ATM Card Delivery Status?

Banks deliver new or replacement ATM cards right to your doorstep. Being able to track it reduces concerns and brings peace of mind. 

This guide will show you easy steps to check where your card is and when you can expect to receive it.

Ways to Track ATM Card Delivery Status

Once you have applied for an ATM card, you can track its delivery status via the following methods -

• Through third-party delivery partners

• By contacting the bank’s customer service

• Internet banking portal of your bank

• SMS and email notifications sent by your bank

Going forward, we will look into each of these in detail.

How to Track ATM Card Delivery Status with Third-Party Delivery Partners?

Most banks utilize the services of third-party courier services to deliver your ATM or debit card. Follow this step-by-step process to check your delivery status via the delivery partner’s website -

STEP 1: Check the SMS notification sent by your bank about the dispatch of your card. Copy the tracking number to your clipboard.

STEP 2: Click on the tracking link attached to the SMS or visit the delivery partner’s website and navigate to the delivery tracking screen. 

STEP 3: Paste the tracking reference number in the empty field and click on ‘Track’.

You will be able to track your card and see the estimated delivery date as well on the next screen.

Track Your ATM Card’s Delivery via Your Bank’s Customer Service

Most banks have a dedicated customer support number for ATM or debit card-related inquiries. Visit your bank’s website to find their number and call on it. You can either talk to an executive or follow the IVR instructions, depending on your bank.

How to Track Your ATM Card via Internet / Mobile Banking?

All banks have net banking and mobile banking services. That helps you finish your banking-related work without having to visit the bank physically. So, visit your bank’s internet banking portal or official mobile banking app, log in using your credentials, and follow these steps -

STEP 1: Once you have logged in, go to the ‘Cards’ → ‘Debit Card Issuance Tracking’ or any similar option.

STEP 2: Choose your account number to which the card is linked, and any other necessary details.

STEP 3: Click on ‘Submit’ to know the status of your card.

Tracking Your Debit Card Delivery Status Through SMS or Email 

If you have notifications from your bank turned on, you will receive regular updates about the delivery of your ATM card. Most banks send regular SMS or Email notifications on your registered mobile number or email ID. 

Once your bank dispatches your card, they will communicate using any channel.

ATM Card Tracking Status of Various Banks

You can check the ATM card tracking status of various banks using the following steps. We have mentioned the tracking process for some popular banks. 

• State Bank of India (SBI)

SBI or State Bank of India is the most popular bank in India. If you have applied for a debit card for your SBI bank account, you can track it using the following methods -

SMS or Email Notifications

Once SBI dispatches your ATM card, they will send some communication via SMS, call, or email. The email or SMS notifications will also have the tracking link using which you can track the delivery of your card.

Customer Care

You can call on any of the following numbers from your registered mobile number and follow the instructions -

18001234 / 18002100 

After you enter the last 4 digits of your bank account number for validation, the status of your debit card will be told to you. It will also be sent to you via SMS.

Net Banking

Follow these steps to check the delivery status of your SBI ATM card -

STEP 1: Log into the SBI net banking portal using your username and password.

STEP 2: Go to ‘e-Services’ → ‘ATM cum Debit Card’ → ‘Request / Track Card’ → ‘Track Debit Card’. 

STEP 3: Then enter the required details and click on ‘Submit’ to know your status.

Mobile Banking

For SBI debit card tracking, you can use their mobile banking app. All you have to do is follow these steps -

STEP 1: Open the SBI YONO or YONO LITE app and log in using your credentials.

STEP 2: Go to ‘Manage Cards’ → ‘Physical Debit Cards’ → ‘Debit Card Issuance Tracking’. 

STEP 3: Then enter the required details and click on ‘Submit’ to know your status.

Indian Post Website

SBI sends your card by speed post. So you can track the delivery of your card through the India Post website. Here is the step-by-step process -

STEP 1: Go to the consignment tracking page of the India Post website.

STEP 2: Enter the consignment number that SBI must have sent you through SMS.

STEP 3: Finally, enter the captcha and click on ‘Search’ to know the status.

• ICICI Bank 

ICICI Bank provides ‘Track Deliverables’ features to its customers to ensure complete transparency during product dispatch. This feature lets you know the status of deliverables dispatched to you by ICICI Bank like cheque book, ATM/ credit cards, bank statements, etc. 

Let’s see how you can check the status of your ICICI Bank debit card delivery -

SMS or Email Notifications

To receive regular notifications from ICICI Bank, you will first have to register for it. It can be done by visiting the bank branch, while opening your account, or later through internet banking. Here are the steps -

STEP 1: Make sure your mobile number and email ID are registered with your ICICI Bank account.

STEP 2: Visit the ICICI Bank’s official website and navigate to the SMS / Email alerts registration.

STEP 3: Follow the instructions to sign up for alerts.

STEP 4: Verify your details as asked and submit the request.

Customer Service

ICICI Bank’s customer care number, mentioned below is available between 9 am to 6 pm -

18002003344

You can call on this number and once you verify your identity and give details, the officials will be able to help you with the delivery status of your debit card.

Internet / Mobile Banking

Follow these steps to track your ATM card’s delivery via internet or mobile banking - 

STEP 1: Visit the internet banking portal or download the iMobile app.

STEP 2: Log in using your credentials, and go to ‘Services’ → ‘Check Status’ → ‘Track Deliverables’.

STEP 3: The status of your debit card delivery will be displayed on the screen.

• Axis Bank 

Axis Bank lets its customers check the delivery status of their ATM cum debit card through various methods. Let’s look at each of the ways -

AI Chatbot

Axis Bank users can avail of the AI chatbot feature “AHA” to find their ATM card delivery status. The AI bot “AHA” is available 24x7 and allows users to track ATM card delivery status anytime, anywhere. 

Here is the step-by-step process to do so -

STEP 1: On the Axis Bank website, click on the ‘AHA Chatbot’ icon. 

STEP 2: Select debit card from the options, and type ‘Track ATM card status’.

STEP 3: Follow the instructions and log into your Axis account to track your ATM card.

Internet Banking

You can track the delivery of your Axis Bank ATM card through its internet banking portal. Follow these steps -

STEP 1: Log into the Axis Bank net banking portal using your credentials.

STEP 2: Go to ‘Services’ or a similar option, and navigate to ‘Debit Card Services’.

STEP 3: Click on ‘Track Debit Card’. Enter the details asked and verify your identity to know the status of your debit card delivery.

Website Tracking

Axis Bank has a tracking portal where you can check the delivery status of your ATM card. Follow these steps to do so -

STEP 1: Visit the Axis Bank application tracker page.

STEP 2: Go to ‘Cards’ → ‘Deliverable Tracker’.

STEP 3: Enter your registered mobile number and click on ‘Submit’.

STEP 4: The delivery status will be displayed on the screen.

Push Notifications

To receive push notifications about your deliverables, you would need to register with Axis Bank. You can register for value added SMS alerts by visiting your nearest Axis Bank branch or through internet banking.

Customer Service

Get in touch with Axis Bank customer service or phone banking services by dialing one of the following numbers from your registered mobile number and following the instructions -

18604195555 / 18605005555 / 1800-103-5577

• HDFC Bank 

HDFC Bank offers its customers various ways to check the status of deliverables. Let’s look at the ways one by one -

Tracking Portal

HDFC Bank has an application tracking portal where you can easily check your ATM card’s status. Follow these steps to do so -

STEP 1: Go to this link and select ‘Others’ from the dropdown menu.

STEP 2: Next, select ‘Deliverables’ and click on the ‘ATM/Debit card’ option.

STEP 3: Provide other details and the page will display the delivery status of your debit card.

Internet / Mobile Banking

You can also track your ATM card delivery through net banking or the ICICI mobile banking app. The exact steps will vary based on which mode you use, but here is a general step-by-step process as a guide - 

STEP 1: Log into the HDFC bank netbanking portal or the mobile app using your credentials.

STEP 2: Go to ‘Cards’ → ‘Track Debit Card Delivery’/ ‘Debit Card Issuance Tracking’.

STEP 3: Enter the necessary details like account number, date of application, etc.

STEP 4: Click on ‘Submit’ / ‘Track’ to know the status.

Email Notifications

You can register for Insta alerts when you open your bank account. Once that is done, you will receive notifications when your card is dispatched. If you have not signed up while opening your account, you can also do it later by visiting the bank branch or through internet banking.

Customer Services

Like for other banks, you can call on any of the following customer service numbers to know the delivery status of your ATM card -

18001600 / 18002600

• Punjab National Bank (PNB)

Have a bank account in PNB and want to know how to track the delivery of your ATM cum debit card? Try any of the methods mentioned in this section.

Internet Banking

Here are the steps you need to follow to know the delivery status of your Punjab National Bank ATM card -

STEP 1: Log into the PNB net banking portal using your ID and password.

STEP 2: Go to the section on debit cards and look for the option to track it.

STEP 3: Follow the instructions to know the status.

Customer Services

You can also call on any of the following customer care helplines to know the status of your card -

18001800 / 18002021

• Bank of Baroda (BoB)

Bank of Baroda customers can check the status of their ATM card delivery through SMS and customer care services. 

SMS 

Here are the steps to follow if you want to check the delivery of your ATM card -

STEP 1: Wait for the SMS notification that Bank of Baroda will send once they dispatch your card.

STEP 2: The SMS notification will have a Speed Post AWB (Airway Bill) number.

STEP 3: Go to the official India Post website and enter the Speed Post AWB number.

STEP 4: You will see the status on the screen.

Customer Services

You can call the following number and get in touch with the customer care executives to know the status of your ATM card delivery -

18005700

• Kotak Mahindra Bank 

Once you apply for your Kotak Mahindra Bank ATM card, it will be delivered to your address within 7 working days of your request being submitted.

SMS

After the debit card is dispatched, Kotak Mahindra Bank will send you an SMS with the specifics of your package and a link to follow its status. Click on the tracking link to know the status of your ATM card.

Customer Services

Call on this number to contact the customer service executives and track your debit card delivery -

18602662666

Tracking the delivery status of your ATM card involves reaching out to your bank's customer service, providing necessary details, and utilizing available online banking services or courier tracking options. Use the resources provided by your bank to ensure a smooth process while waiting for the delivery of your ATM card.